Privacy Policy

Last updated: 19 July 2026

BrandFactory Dropshipping ("we", "us", "our") operates this website. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or communicate with us as a customer or reseller partner.

1. Information We Collect

  • Contact details — name, phone number, WhatsApp number, email address and postal address you provide when contacting us or placing an order.
  • Order information — products ordered, delivery addresses (including your customers' delivery addresses supplied by you as a reseller), and payment confirmation details.
  • Technical data — IP address, browser type, device information and cookies collected automatically when you browse our website.

2. How We Use Your Information

  • To process and fulfil orders and provide tracking information
  • To communicate with you about orders, enquiries and our reseller programme
  • To improve our website, products and services
  • To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We share data only with: delivery carriers (to ship orders), payment providers (to confirm payments), and service providers who help operate our website. Delivery addresses provided by resellers are used solely to fulfil the relevant order.

4. Cookies

Our website uses cookies to ensure basic site functionality and to analyse traffic. You can control cookies through your browser settings.

5. Data Retention

We keep personal data only as long as necessary for the purposes above, or as required by law (e.g. tax and accounting records).

6. Your Rights (UK GDPR)

You have the right to access, correct, delete, or restrict the processing of your personal data, the right to data portability, and the right to object to processing. To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

7. Contact Us

Muhammad Shoaib Amin
BrandFactory Dropshipping
73 Clova Road, London, E7 9AG, United Kingdom
WhatsApp: +92 304 4550402