Shipping Policy
Last updated: 19 July 2026
1. Where We Ship From
All products are stocked in and dispatched from the United Kingdom. We ship UK-wide.
2. Order Processing
- Orders are processed the same day payment is received and confirmed (orders received late in the day may be processed the next working day).
- Orders are submitted via WhatsApp with full payment — see our How to Order & Payment page.
3. Dispatch & Tracking
- Once your order is dispatched, the tracking number is forwarded to you the same evening via WhatsApp.
- Tracking status typically becomes active and updates within 2–3 days of dispatch.
4. Delivery Times
- Standard UK delivery: typically 3–4 working days from dispatch.
- Delivery timeframes are estimates. Occasional carrier delays, public holidays or adverse weather may extend delivery times slightly.
5. Delivery Addresses
For reseller orders, items are shipped directly to the delivery address you provide for your customer. Please double-check all addresses before submitting your order CSV — we cannot redirect a parcel once dispatched.
6. Missing or Delayed Parcels
If a tracking number shows no movement for more than 5 working days, or a parcel is marked delivered but not received, contact us on WhatsApp and we will raise an investigation with the carrier.
Contact
WhatsApp: +92 304 4550402
Muhammad Shoaib Amin — 73 Clova Road, London, E7 9AG, United Kingdom