Privacy Policy

Last Updated: 25 August 2026

At Zalmadonekar, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, when we may share it, how we protect it, and what rights you may have under applicable UK data protection law.

1. Information We Collect

When you visit or purchase from Zalmadonekar, we may collect information such as:

• Your name.

• Billing and delivery address.

• Email address.

• Telephone number.

• Order and transaction details.

• Products you purchase or enquire about.

• Information you provide when contacting customer support.

• Account information if you create an account.

• Device, browser and website usage information.

• IP address and similar technical information.

• Information collected through cookies and similar technologies.

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

2. How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders.

• Arrange delivery of purchased products.

• Process payments and refunds.

• Communicate with you about your orders.

• Respond to enquiries and provide customer support.

• Manage your customer account.

• Improve our website, products and services.

• Detect and prevent fraud, abuse and security issues.

• Maintain appropriate business and financial records.

• Comply with legal and regulatory obligations.

• Send marketing communications where permitted by law and, where required, with your consent.

3. Payment Information

Payments may be processed through third-party payment providers.

Zalmadonekar does not normally receive or store your complete payment card details. Payment information is handled by the relevant payment provider in accordance with its own privacy and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage and improve your shopping experience.

Some cookies may be necessary for essential website functions, while others may be used for analytics, advertising or other purposes.

Where required by law, we will request your consent before placing non-essential cookies on your device.

You can manage cookies through your browser settings and, where available, our website's cookie preferences.

5. Sharing Your Information

We may share relevant personal information with trusted third parties where necessary to operate our business and provide our services.

These may include:

• Payment service providers.

• Delivery and courier companies.

• Website hosting and technology providers.

• Shopify and related e-commerce services.

• Analytics and marketing service providers.

• Customer support providers.

• Professional advisers where reasonably necessary.

• Government authorities, regulators or law enforcement where legally required.

We do not sell your personal information to third parties.

Third-party service providers are expected to process personal information appropriately and only for legitimate business purposes.

6. International Data Transfers

Some of our service providers may process personal information outside the UK.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law.

This may include using recognised adequacy arrangements or appropriate contractual safeguards where required.

7. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Some information may need to be retained for longer periods where required for legal, accounting, tax, regulatory or dispute-resolution purposes.

When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.

9. Your Privacy Rights

Depending on your circumstances and applicable law, you may have rights including:

• The right to request access to your personal information.

• The right to request correction of inaccurate information.

• The right to request deletion of personal information in certain circumstances.

• The right to request restriction of processing in certain circumstances.

• The right to object to certain types of processing.

• The right to withdraw consent where processing is based on consent.

• The right to receive certain personal information in a portable format.

• The right to object to direct marketing.

Some rights are subject to legal conditions and exemptions.

To exercise your rights, please contact us using the contact details provided on our website.

10. Marketing Communications

If you have subscribed to receive marketing communications, we may send you information about products, promotions, offers and other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the relevant communication or by contacting us.

Unsubscribing from marketing communications will not prevent us from sending essential messages relating to your orders or transactions.

11. Children's Privacy

Our website is not intended for children to make purchases independently.

We do not knowingly collect personal information from children where doing so would be unlawful.

If you believe that a child has provided us with personal information, please contact us so that we can review and take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, services or applications.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology or legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or how we process your data, please contact Zalmadonekar through the contact details provided on our website.

Zalmadonekar

We are committed to handling your personal information responsibly, transparently and securely.